Website: https://safety‑match.com/ Contact Email: [email protected]

Last updated: November 2026

This Shipping Policy applies to all wholesale orders placed with Lonram Match (Safety‑Match), a factory‑direct supplier of custom and luxury safety matchboxes based in Anyang, Henan, China.

1. Production Lead‑Time

Production lead‑time starts after artwork confirmation and receipt of your deposit payment.

• Standard bulk order production: 15‑25 working days, excluding weekends and Chinese public holidays.
• Sample orders: custom‑printed samples are ready within 5‑7 working days; blank stock samples can be arranged faster upon request. Peak‑season order volumes may extend production schedules slightly. We will notify you in advance if any delay is expected.

2. Shipping Destinations

We ship worldwide, including the United States, United Kingdom, European Union, Middle East, Southeast Asia and more than 50 countries globally.

3. Shipping Terms & Options

We support common international trade terms: FOB, CFR, CIF. You are welcome to appoint your own freight forwarder for FOB shipments.

• Sea Freight (FCL / LCL): Recommended for large‑volume wholesale orders. Port‑to‑port transit time is approximately 25‑45 days, depending on destination port.
• Air Freight: Available for urgent orders. Transit time around 5‑10 working days.
• Express Courier: Used mainly for sample parcels, transit 3‑5 working days.

We handle full set of Chinese export documents for each shipment. Final freight cost will be quoted separately according to order weight, volume and destination.

4. Customs Duties, Taxes & Import Clearance

Import duties, VAT, customs brokerage fees and any local import charges at your destination country are the buyer’s full responsibility.

We do not cover destination‑side import taxes or customs clearance. Please confirm applicable import regulations and requirements with your local customs office before placing your order. Our match products are produced with EN 1783‑tested raw materials; related test certificates can be provided on request for import inspection.

5. Order Tracking

Once goods depart from China, we will send you shipping documents including bill of lading / airway bill for you to track cargo status with your carrier or forwarder.

6. Risk of Loss or Damage

Under FOB trade term, risk of goods transfers to the buyer once cargo is loaded onto vessel at Chinese loading port. We perform strict QC inspection before goods leave our factory. If damage occurs during ocean / air transit, claims shall be filed by buyer with insurance company or freight carrier.

7. Shipping Inquiries

If you have any questions regarding shipping schedules, freight options or documentation, please reach out to us: Email: [email protected] Website: https://safety‑match.com/