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FAQ
FAQ
What is your minimum order quantity for custom safety matches?
Our MOQ for custom printed safety match boxes is negotiable. We support OEM & ODM orders for wholesale buyers, suitable for brands, distributors and event suppliers.
Can we customize the match box design and print our own logo?
Yes. We accept full custom artwork, logo printing, box size, color and packaging style. You can send your design file for pre-production confirmation.
Are your safety matches compliant with international safety standards?
Our safety matches pass relevant testing. We can provide MSDS and SGS certificates upon request to meet your import inspection requirements.
How long is the production lead time after we confirm the artwork and deposit?
Normally production takes 15–25 working days. The exact time depends on order quantity and customized printing complexity.
What shipping terms do you support?
We mainly support FOB, CFR and CIF. We can arrange shipment to your designated port or work with your own freight forwarder.
Can I get a sample before bulk production?
Sample is available. Custom printed samples need a sample fee and production time; blank stock samples can be sent quickly for quality check.
What is the shelf life of your safety matches?
Under dry and proper storage conditions, the shelf life of safety matches is around 2 years. Keep away from moisture and high temperature.
What payment methods are accepted for bulk orders?
We accept T/T bank transfer. 30% deposit before production, balance paid before shipment. Other terms can be discussed for long-term cooperation.
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Free Shipping
Free shipping available on qualified orders worldwide.
24/7 Support
Our team is ready to answer your match product & custom order questions anytime.
Gifts & Sales
Special bundles, limited discounts and perfect match gift sets for you.