URL:https://safety-match.com/privacy-policy Contact Email:[email protected] Last updated: November 2026
This Privacy Policy explains how Lonram Match (“we”, “us”, “our”) collects, uses, stores and protects your personal information when you visit our website https://safety-match.com. By using this website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following information when you submit an inquiry, contact us or browse our site:
- Business contact information: your name, company name, email address, phone number, WhatsApp number, country and company website.
- Information you voluntarily provide: custom design files, order requirements, product specifications, PO details and other content you send to us.
- Automatic browsing data: IP address, browser type, device information, page visit records, access time and referral source (collected via cookies and analytics tools).
We do not collect sensitive personal data such as ID numbers, payment card details or personal health information.
2. How We Use Your Information
We use your information only for legitimate business purposes related to safety match wholesale and OEM customization:
- Reply to your inquiries, provide quotations, sample arrangements and order communication.
- Process OEM/ODM custom matchbox orders, production follow-up and shipping notification.
- Send you business updates, product catalogs and relevant trade information (you may opt out anytime).
- Improve website function, analyze traffic and optimize our service.
- Comply with legal requirements and resolve disputes.
We will not sell, rent or trade your personal or business information to unrelated third parties.
3. Cookies
Our website may use cookies to remember your browsing preferences, analyze website traffic and deliver better user experience. You can disable cookies in your browser settings, but some functions of the website may not work properly after disabling cookies.
4. Third-Party Services
We may use trusted third-party tools on this site, including Google Analytics, social media embeds (Facebook, Instagram), form plugins and CDN services. These third parties may collect data under their own privacy policies. We are not responsible for their data handling rules.
5. Data Storage & Security
Your business data will be stored securely on our authorized server. We take reasonable technical and administrative measures to protect your information against unauthorized access, leakage or loss. However, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Request a copy of your data we hold.
- Correct inaccurate contact or business information.
- Request deletion of your data (except information we need to keep for completed orders and legal records).
- Unsubscribe from our marketing emails.
To exercise these rights, send an email to [email protected] with your company and contact details. We will respond within a reasonable time.
7. Data Retention
We keep your business information as long as needed to fulfill your order or maintain our business relationship. After the business relationship ends, we will retain necessary records according to applicable tax and trade laws, and remove non-required data.
8. Cross-border Data Transfer
Since our factory is located in China, your data may be transferred and stored in China. We will protect your data in accordance with this privacy policy.
9. Changes to this Policy
We reserve the right to update this Privacy Policy. Any revision will be published on this page with the updated date. Continued use of the website after updates means you accept the new policy.
10. Contact Us
If you have any questions about this Privacy Policy: Email: [email protected] Website: https://safety-match.com